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Replies to This Posting
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Re: Avalon
Funny for you lol, but not my credit card LOL.
If I did, I'd it to Blagica
because I don't want to think of having to return it and the fuck up that would be lol.
No one has called me back yet. Still waiting. I am calm, I am patient, I will not spaz. (maybe)
It just means ANOTHER call to Tennese on my dime. Did I tell you I am rich and can afford to waste all this money???
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Moderator
Re: Avalon
Those who ordered on the website probably WON'T get a confirmation. I think there is something wrong with their system. The orders, however, are still going through. If you are within the US and just rather be safe than sorry and would like to call them to confirm your order went through here is the number again: 423-790-7822 I would call rather than email them.
Those outside the US I don not have a toll free number, just an email: info@sullyernaavalon.com
If you have Facebook, however, I can out you through to Chery who works at the company handling the orders. Just add me www.facebook.com/DominiqueSNF and I will connect you to her.
Thanks!
Dom
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Dominique ~ Web Manager
Godsmack | Sully Erna
www.godsmack.com | www.sullyerna.com
godsmackinfo@yahoo.com | info@sullyerna.com -
Re: Avalon
Thanks as always Dom.
I did e-mail info@sullyernaavalon.com they were the ones that told me my order was fine, I sent them the 3 confirmation e-mails I rec'd and they still said yes everything is fine, but if you want to call the 423 number just to make sure. So I've been calling the 423 number and speaking to them but they still can't confirm my order??? I've been told twice they will call me back, yet I'm still waiting. I feel like a 16 year old waiting for tickets to Justin Beiber, I'm not trying to be a pest, I just want to make sure my order went through. I have been talking with Cheryl and I think Susan, they are very nice but I just want a confirmation.
I have FB, guess I'll try it that way, it's worth a shot... or hey, I can steal your copy
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Re: Avalon
^ it's ok I'm spazzing enough for all of us.
Incense SC, trip Razor, blu ray you, I've got a lot of pressure LOL to get this damn thing.
I'm sure I'll get one... or two LOL.
Spaz... it's the smiley, it's taken over. I'm not blaming SC for finding it cause it's too cute.
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Re: Avalon
OK, my latest update... yes, I called again.... (too bad they didn't call back when they said they would.) But as I said they are very nice people to deal with. MY ORDER WILL BE PROCESSED TODAY. (insert spaz)
She said we will try and get it to you before Christmas. I think my jaw hit the floor, TRY and get it to me before Christmas??? TRY?? At this point, I'll be happy just to get it before Easter.
I'll be watching my credit card balance to see when the charge will be on it.
I have to say, I really hope next time there is something like this for sale that they use a different company or that they are better prepared. I can't be the only one spazzing out trying to get one. And try to get it to me before Christmas, try?? It's Nov 20th, what shipping are they using?? Who wants to bet it gets stuck in customs?
Try to deliver before Christmas??? I can ship to Macedonia from Toronto in just over a week!!!!
So yes BG, I'm still a spaz lol.
I'm exhausted from ordering this BUT I know it will be worth it as I'm happily, off tune, belting out The Chain, wearing my t-shirt. https://sullyernaavalon.com/Details/Sweepstakes/tabid/1984/Default.aspx
Sorry Razor, no trip for us. This blows!
Come on Easter LOL!
Thank you for putting up with me (insert spaz) I've just been waiting for this to come out for a long long time.
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Re: Avalon
[Im sorry you have to go through this....
I feel disappointed about all that is happening lately...
I know they don't really care about non American fans but this is really not fair...
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Re: Avalon
I don't feel like moving so I guess I have to get used to doing without. It just blows.
I'm very thankful Sully brought Avalon to Toronto, surprising, when he didn't even hit all the US states so for that I feel really spoiled. And Godsmack came to Hamilton, eh, close enough to Toronto. I'm thankful for that too, but that was 2011... withdrawls lol. And I'm thankful my tat made live and inspired, hmm I'm pretty thankful, GS/Sully have been good to me. It just would have been nice to win a trip, I could almost smell his socks 
Plus I just got my passport... I was ready for it, practicing slipping socks off fast...zip! presto! He never would have missed them LOL
Still nothing showing on my credit card.....
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Moderator
Re: Avalon
Sorry guys, I wish things were going a lot more smoothy for everyone. I have been trying to make sure they have all the system bugs fixed (I can only do so much, as I have zero control over that that website and these orders ). I do a lot of the initial issues people were having are indeed now fixed, as far as checking out on the website. All I can do is let them know the issues people are having etc and hope they get it taken care of promptly. I do know they have a lot of people to get back to via phone calls and emails and are working as fast as they can. All I can say is hang tight as they get back to everyone.
The site basically crashed due to the extremely high volume of people on it trying to place orders. You guys are a powerful bunch! ha ha ha!
I have been told people should have this thing (as long as they get their orders in now) by the time Christmas is here. That is the main goal. With the amount of orders they need to ship out, MAYBE they just don't want to promise that you will DEFINITELY have your box set by Christmas..... JUST IN CASE not every single one is delivered by then (esp international orders). That is just my guess and take on why they saying they are "trying".
I know it's frustrating to some of you on the receiving end... but again just be patient with them. No one's orders are being neglected.
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Dominique ~ Web Manager
Godsmack | Sully Erna
www.godsmack.com | www.sullyerna.com
godsmackinfo@yahoo.com | info@sullyerna.com -
Re: Avalon
Thanks Dom.
I really would suggest another company next time though, one that could handle the volume. If there are only 5,000 I'm thankful it wasn't 10,000 offered. My impression was that there are two ladies looking after the whole thing. Maybe there are more of them, who knows. It's just frustrating trying to get an answer and next time IF the company could have a 1-800 number that would be a huge help.
Wish your cousins could have been included in the trip contest. A Toronto to NY flight wouldn't be that much. We're not that far away, especially for time with Sully.
And please don't think I'm bitter or angry, I'm quite spazzy that it's out to order!!!
A chance not to get before Christmas??? It's just weird and tells me it's a small company handling it. Tis the season and there should be lots of shipping companies that would deliver for Christmas.
It's not my intention to start anything, it's just the frustration of it all. And don't say, well if you don't like it, don't order it, I will spaz on you lol as this has been on my want list forever. I think the frustration is over and I know once I have the DVD in my grubby little hands I will be happy as a pig in shit.
I will patiently wait for my account to be charged, then patiently wait for it to be delivered.
Is it here yet?
Is it here yet?
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Re: Avalon
I think I wouldn't be spazzy if it was a normal DVD for 30 bucks. but this is $200, not chump change. And I know you get a lot for it... ok for me minus the prizes cause outsiders of the US are excluded.
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Re: Avalon
The box set amount is no longer pending on my credit card nor has the payment been processed. I'll be making my call today. I agree, it is expensive, but I really want one and with there only being 5000, I want to make sure I don't miss out.
