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Thu, Nov 15, 2012 at 4:38 PM

Box set is available.

Replies to This Posting

  1. Moderator

    Re: Avalon

    Tue, Nov 20, 2012 at 1:39 PM

    Sorry guys, I wish things were going a lot more smoothy for everyone. I have been trying to make sure they have all the system bugs fixed (I can only do so much, as I have zero control over that that website and these orders ). I do a lot of the initial issues people were having are indeed now fixed, as far as checking out on the website. All I can do is let them know the issues people are having etc and hope they get it taken care of promptly. I do know they have a lot of people to get back to via phone calls and emails and are working as fast as they can. All I can say is hang tight as they get back to everyone.
    The site basically crashed due to the extremely high volume of people on it trying to place orders. You guys are a powerful bunch! ha ha ha!

    I have been told people should have this thing (as long as they get their orders in now) by the time Christmas is here. That is the main goal. With the amount of orders they need to ship out, MAYBE they just don't want to promise that you will DEFINITELY have your box set by Christmas..... JUST IN CASE not every single one is delivered by then (esp international orders). That is just my guess and take on why they saying they are "trying".

    I know it's frustrating to some of you on the receiving end... but again just be patient with them. No one's orders are being neglected.
    Dominique ~ Web Manager
    Godsmack | Sully Erna | |

  2. Re: Avalon

    Tue, Nov 20, 2012 at 3:49 PM

    Thanks Dom.
    I really would suggest another company next time though, one that could handle the volume. If there are only 5,000 I'm thankful it wasn't 10,000 offered. My impression was that there are two ladies looking after the whole thing. Maybe there are more of them, who knows. It's just frustrating trying to get an answer and next time IF the company could have a 1-800 number that would be a huge help.
    Wish your cousins could have been included in the trip contest. A Toronto to NY flight wouldn't be that much. We're not that far away, especially for time with Sully.

    And please don't think I'm bitter or angry, I'm quite spazzy that it's out to order!!!

    A chance not to get before Christmas??? It's just weird and tells me it's a small company handling it. Tis the season and there should be lots of shipping companies that would deliver for Christmas.

    It's not my intention to start anything, it's just the frustration of it all. And don't say, well if you don't like it, don't order it, I will spaz on you lol as this has been on my want list forever. I think the frustration is over and I know once I have the DVD in my grubby little hands I will be happy as a pig in shit.

    I will patiently wait for my account to be charged, then patiently wait for it to be delivered.
    Is it here yet?
    Is it here yet?

  3. Re: Avalon

    Tue, Nov 20, 2012 at 6:27 PM

    I think I wouldn't be spazzy if it was a normal DVD for 30 bucks. but this is $200, not chump change. And I know you get a lot for it... ok for me minus the prizes cause outsiders of the US are excluded.

  4. Re: Avalon

    Wed, Nov 21, 2012 at 4:53 AM

    The box set amount is no longer pending on my credit card nor has the payment been processed. I'll be making my call today. I agree, it is expensive, but I really want one and with there only being 5000, I want to make sure I don't miss out.

  5. Re: Avalon

    Wed, Nov 21, 2012 at 6:20 AM

    Of course we want one

    I'm sure the payment will go through shortly, it's a lesson in patience for us all.
    We patiently waited for it to go on sale, now we have to patiently wait to be charged for it.

    Just a little patience... ahhhh
    I'd think i'd wait a couple days, let them get everything together, then call if it's not on your card.
    I'm pretty sure they had hand written one for credit cards. She was flipping through some list and was mention something about manually entering them in.

  6. Re: Avalon

    Wed, Nov 21, 2012 at 7:28 PM

    I got my verbal confirmation today! I don't care if it takes a while to get to me so long as I get it! :)
    The old me is dead and gone inside

  7. Re: Avalon

    Wed, Nov 21, 2012 at 9:41 PM

    You're in the US, you'll get it before Christmas.

  8. Re: Avalon

    Fri, Nov 23, 2012 at 7:10 PM

    Definitely looking forward to it!!
    The old me is dead and gone inside

  9. Moderator

    RE: Avalon

    Sat, Dec 1, 2012 at 6:33 PM

    To answer some more of people's questions:

    The box set is still in the manufacturing stages and is not ready to ship out just yet, hence the term "PRE-ORDER". We are being told (as of right now) there is a scheduled ship date around mid-December. The box sets will ship out in the order in which the pre-orders were received.... FYI

    There are still technical problems with the website that are preventing people from getting email confirmations of their order. Those that are responsible for the website are aware of this issue and hopefully will get it fixed soon. If you received an order # and you're credit card has been charged, just know they did in fact get your order. If you are still having concerns and feel you still want to call them to confirm, you can reach them at: 423-790-7822. Please know, they are swamped right now with phone calls, so your patience is appreciated!

    As far as the the first 1,000 people picking your box number of choice, we are waiting to hear an update from Dan Catullo on this. As of right now, I do not have an answer for you. As soon as we have some further info on this, we will let you know.

    Dominique ~ Web Manager
    Godsmack | Sully Erna | |

  10. Re: Avalon

    Sat, Dec 1, 2012 at 7:09 PM

    Thanks for the update

    much appreciated
    >patient elly....ella..ella..ella

  11. Re: Avalon

    Mon, Dec 3, 2012 at 2:18 PM

    I'm seeing the charge on my card.....

  12. Re: Avalon

    Mon, Dec 3, 2012 at 3:45 PM

    ^ same here. Woohoo, we are halfway there!

  13. Re: Avalon

    Mon, Dec 3, 2012 at 8:22 PM

    YAY...high five!!!

    And we get to pick a number... I don't get that, everyone wants #1 of 5000. So I guess the first order through gets it if they want it. Umm I'll take #33, oh it's taken, umm how about 567, oh that's taken too, umm how about 999? no? 3333? It could take forever. But I probably misunderstanding something.

    First 1000 sold get to pick their number.

  14. Re: Avalon

    Tue, Dec 4, 2012 at 4:36 AM

    Haha I don't get it either. We'll all fight for #1.

  15. Re: Avalon

    Tue, Dec 4, 2012 at 5:48 AM

    Well, I do hope you get one of the golden tickets. That would be cool cause you'd come back here and rub it in and give us a review.
    You're in the US right? Umm, I have a passport ready to be used, hint, hint. and I would stuff Razor in my suitcase.
    I'm not sure who else here got one beside me and you, but hint, hint, I'm available to use that second ticket to keep you company...and I'd come dragging a shark along too.

  16. Re: Avalon

    Tue, Dec 4, 2012 at 6:16 PM

    Yes I am from the US, Ohio. Let me tell you, I am the doom and gloom black cloud of bad luck. If I were to win a golden ticket it would be an absolute miracle. Hmmmmm, so much to consider if I were to win...

  17. Re: Avalon

    Tue, Dec 4, 2012 at 6:41 PM

    You have to think positive girl!!!!

    Sending you positive vibes.....

    I never in a million years thought my little tat would make it, no way, not gonna happen....... But it did
    So turn your negative thoughts to... I CAN win it!!!

    And WHEN you win it, you can bring me lol

  18. Moderator

    Re: Avalon

    Wed, Dec 5, 2012 at 4:09 PM

    An email blast should be going out explaining the number thing soon, from what I have been told. I think you are going to be able to pick them kinda like choosing your airplane seat. Those already taken will be blocked out etc... again from my understanding.
    Dominique ~ Web Manager
    Godsmack | Sully Erna | |

  19. Re: Avalon

    Wed, Dec 5, 2012 at 5:07 PM

    Cool, should be interesting

    Hope #1 person posts here to brag

    I hope the number I want isn't taken and I hope it's organized well and a lot of people aren't thinking they got #1 lol

  20. Re: Avalon

    Thu, Dec 13, 2012 at 10:31 AM

    Signing them for us