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Thu, Nov 15, 2012 at 4:38 PM

Box set is available.

Replies to This Posting

  1. RE: Avalon

    Fri, Nov 16, 2012 at 5:18 PM

    I would think you are good. I think it's outside of the US that has problems. I'm hoping Smackbass was able to order if he wanted one and I'm sure he does.

  2. Re: Avalon

    Fri, Nov 16, 2012 at 5:37 PM

    I still don't have a confirmation and nothing showing up on my credit card. I'm still hopeful, I called in my order, I'm sure it's good. I just don't wanna keep calling Tennesse to check on it.
    “How people treat you is their karma; how you react is yours.”

  3. Moderator

    Re: Avalon

    Fri, Nov 16, 2012 at 7:41 PM

    FYI - If you are having issues:


    Visit to purchase! The box set will only be available WHILE SUPPLIES LAST! Don't delay, only 5,000 will be made. Once they are gone... they are gone! You will ONLY be able to purchase the box set via the website, it will NOT be available anywhere else.

    For ordering info/questions/help call: 423-790-7822 email:

    Thanks and we hope you all enjoy this!!!

    ** PLEASE NOTE: due to the volume of orders coming in the website experienced a few technical difficulties during our Sully Erna Fan Club pre-orders. Please use the phone # or email provided, if you have ANY issues placing your orders **
    Dominique ~ Web Manager
    Godsmack | Sully Erna | |

  4. Re: Avalon

    Fri, Nov 16, 2012 at 7:57 PM

    After all the money problems I've had. With a useless soon to be ex husband, my sister & brother in law just ordered me the avalon box set, haven't gotten a confirmation email yet, but, have a confirmation number. I

  5. Re: Avalon

    Sat, Nov 17, 2012 at 2:13 AM

    Cool! congrats. I had to phone to order. I would hope next time they push to get a 1-800#, Kinda pricey to have to keep phoning Tennesse.
    “How people treat you is their karma; how you react is yours.”

  6. Re: Avalon

    Sat, Nov 17, 2012 at 4:39 AM

    Thanks, I was in tears last night when they ordered it for me :) I live my family

  7. Re: Avalon

    Sat, Nov 17, 2012 at 5:03 AM

    Brojenn01 - Been there myself. It does get better, I can promise you that . That's awesome that your sister and brother in law got you the box set. Its things like that that get you through

  8. Re: Avalon

    Sat, Nov 17, 2012 at 9:37 AM

    Agreed with everything you said, it does get better, just take things one day at a time.
    Gotta love family! I might cry too when I get it, oooh I've waited for you for so long lol.
    “How people treat you is their karma; how you react is yours.”

  9. Re: Avalon

    Sat, Nov 17, 2012 at 12:17 PM

    Thanks, it's one day at a time and friends/family holding me up! And now a countdown to when the box set comes :) so excited

  10. Re: Avalon

    Sat, Nov 17, 2012 at 1:23 PM

    Definitely something to look forward to. I ordered the box set as well. My brother taped the show for me last night, as long as he doesn't forget to bring it, I should be watching it tonight!!

  11. Re: Avalon

    Sun, Nov 18, 2012 at 8:12 AM


    YES! I ordered Avalon!


  12. Re: Avalon

    Sun, Nov 18, 2012 at 8:19 AM

    I'm so happy you did that :)
    I'm sure that you will enjoy

  13. Re: Avalon

    Mon, Nov 19, 2012 at 9:10 AM

    I am STILL trying to get confirmation on the Avalon DVD. Fuck! You think it would be easy to order on line, nope. Ok. then I call them to order, I'm STILL trying to get confirmation of my order. They are to call me back. I don't think anyone else is having problems or they are waiting and I'm the only one bitching. Shipping costs, just fucking call UPS or where ever and get a cost. It's not like I can say no, that's too much. She sees I placed my order early so confirm it, but they can't, i just kept being put on hold. AM I the only ONE to order outside of the US?????? I would think NOT.

    Yes I will be ranting til i get it. I want to win the trip to Boston, take Razor and sneak in SC along the way. OR NY and sneak in Les and Craig.

    Actually just to get the damn thing would be my prize!!

  14. Re: Avalon

    Mon, Nov 19, 2012 at 9:28 AM

    Elly - I tried to write down step by step how to look up order history. Hopefully you'll be able to see yours.

    - Click on Buy Now at top
    - Click anywhere on the pic of what's included in the box set
    - At Product Details, login upper right
    - At top click on Store and then Store Cart in drop down - you might have to click on this a couple times until you see "Your Cart is Currently Empty"
    - Click on Order History upper right corner under Logout/(username)
    - You'll see your order details here and can click on Details on right to view more info on your order

    I hope you're able to see your order history!!

  15. Re: Avalon

    Mon, Nov 19, 2012 at 9:55 AM

    Ok let me try. BUT your credit card is pre-charged isn't it? Mine is not. Let me try that though again, todays another day so you never know. (I'm still prepared to steal yours lol as your brother taped it for you so you can use that one hehe)

  16. Re: Avalon

    Mon, Nov 19, 2012 at 10:03 AM

    Yeah, nothing

    No Orders Found.

    I called it in, BUT lmao, I did also order on line and got order confirmation e-mails...yet nothing in order history.

    It's beyond frustrating and it's been hours and still no call back. I just don't get it. What's wrong with my order? Call whatever shipping company, get a quote/cost and just confirm it to ship. Like I said I can't be the only one ordering outside of the US. Were they not prepared for orders????

  17. Re: Avalon

    Mon, Nov 19, 2012 at 10:05 AM

    I think my credit card limit is minus the box set, unless I'm missing other purchases I've made that are pending. Did watch the the concert that was on Palladia, of course its a vhs tape, so the quality isn't that good and it wasn't the entire concert. Broken Road, The Department, The Rise, the piano solo weren't shown. So I think you'll need to to rip the box set from my frozen dead hands lol.

  18. Re: Avalon

    Mon, Nov 19, 2012 at 10:08 AM

    "The Department" lmfao, can you tell I'm at work!

  19. Re: Avalon

    Mon, Nov 19, 2012 at 10:25 AM

    LOL LOL the department...

    In separation, we come together,
    It never ends, change has just begun
    Believing as we release Kati's department.

    And to rip the box from your frozen dead hands... umm no problem, you're dead, no need for the DVD then LOL

    I'm pretty sure I'll get one, it won't be for lack of BUGGING THEM!!

  20. Re: Avalon

    Mon, Nov 19, 2012 at 10:35 AM

    My sister never got a confirmation email, but bro in laws cards been charged, so I'm guessing I'm good?

    I think we are all worriers lol :)